Delivery Policy

  1. All products are subjected to availability. If ordered product is not available after the payment has been done, customers will receive notification and an option to request for refund. Refund will be made using the original method of payment. For more details please refer to our Return & Refund Policy.
  2. Product shall be received after 2 – 5 working days after the payment has been made. Please note that products might be sent separately.
  3. Customers can get a free delivery as long as MOQ (Minimum Order Quantity) / MOV (Minimum Order Value) has been reached. Additional fees may apply if MOQ/MOV has not been reached.
  4. Delivery of the Goods shall be made to the address specified by the Buyer in its order.
  5. FMH has the right at any time to sub-contract all or any of its obligations for the sale/delivery of the Goods to any other party as it may from time to time decide without giving notice of the same to the Buyer.
  6. Any dates quoted for delivery of the Goods are approximate only and delays may occur. The time for delivery/performance shall not be of the essence, and FMH shall not be liable for any delay in delivery or performance howsoever caused.

Disclaimer

You agree that your use of the Marketplace website shall be at your sole risk. The Marketplace website is provided on an “as is” basis and to the fullest extent permitted by law. Marketplace, its officers, directors, employees, and agents disclaim all warranties, express or implied, in connection with the content of the Marketplace website and the safety, hygiene, and/or freshness of goods offered for sale posted therein.

As such, Marketplace, its officers, directors, employees, and agents assumes no liability or responsibility for any of the followings: -
  1. errors, mistakes, or inaccuracies of the content of the website;
  2. food poisoning, harmful to human body, personal injury, monetary loss or property damage, of any nature whatsoever, resulting from your access to and use of ourwebsite;
  3. any interruption or cessation of transmission to or from the website;
  4. any bugs, viruses, trojan horses, or the like which may be transmitted to or through the website;
  5. any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via the website

We do not warrant, endorse, guarantee, or assume responsibility for any product, goodsand/or service advertised or offered for sale by any supplier or merchant or a third party through the website or featured or other advertising, and Marketplace will not be a party to or in any way be responsible for monitoring any transaction between you and the supplier, merchant and third-party providers of products and/or services.